Refund policy

SRC Return and Refund Policy

Effective Date: 4/1/2024

At BSRC, we strive to ensure your satisfaction with our products. If you need to return an item, please review our return policy below:

1. Return Period: Customers have 15 days from the date of purchase to initiate a return for any unused items.

2. Condition of Items: All returned items must be in their original packaging, unused, and in resalable condition. Items that have been used, mounted, or installed are not eligible for return.

3. Return Authorization (RMA): Before returning any items, customers must obtain a Return Merchandise Authorization (RMA) from BSRC. To request an RMA, please contact our customer service team at [insert contact information].

4. Return Shipping Costs: Customers are responsible for all shipping costs associated with returning items. This includes the cost of shipping the item back to us. We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $75.

5. Damaged or Neglected Items: If the returned item shows signs of neglect or user damage, the return will not be processed. Any additional shipping costs incurred to return these items will be the responsibility of the buyer.

6. Refund Process: Once we receive and inspect the returned item, we will process the refund to the original payment method within [insert timeframe, e.g., 7-14 business days]. Please note that shipping costs are non-refundable.

7. Exclusions: Certain items may be non-returnable, including but not limited to clearance items or products marked as final sale. Please check product descriptions for any specific return exclusions.

For any questions regarding our return policy or to initiate a return, please contact our customer service team at help@bsrc.com. Thank you for shopping with BSRC!